Nexstar Network - Rebate Coach

Who we are

We know you want a phenomenal career. We know you want a career with growth opportunities, work/life flexibility, and great benefits. We also know you want to care about what you do; you want to make a difference in people’s lives through your day-to-day work. 

At Nexstar Network, we believe that a phenomenal career is possible. We’re a member-owned organization devoted to providing leadership and coaching and training to residential service companies across the U.S., Canada, and beyond. That’s right: since 1992, we’ve been working with owners of plumbing, heating, cooling, and electrical businesses to help them grow to their fullest potential. 

We’ll help you grow to your fullest potential, too. Imagine coming to work for a company that offers both in-person collaboration and work from home flexibility because we know both are important. Imagine being able to casually walk into your CEO’s office to share an idea you’d like to try. Imagine knowing your voice matters at work, and you’re supported in your role by others who love to serve.  

Are you imagining it? Good. We’re waiting to meet you at Nexstar. 

What We Do

Nexstar is a member owner network of over 1000 members. Our goal is to help our members grow their businesses by providing classroom training, mentoring, online tools, and strategic partnerships.

 What we offer  

• Base salary with performance bonus potential.   
• Competitive benefits package that includes 100% paid health, dental, vision, basic life insurance, and disability coverage.
• 401(k) safe harbor plan with a 3% company contribution.
• Generous PTO plan.
• Home service reimbursement. 
• Gym Membership and cell phone reimbursement.  
• Paid community service day.

The Big Task

Nexstar Network is a best practices association for home services contractors in Heating, Air Conditioning, Plumbing, and Electrical. The Strategic Partner team manages a buying group for contractor members. The Rebate Coach is a member-facing role whose goal is maximizing contractor purchases of supplies and services through the rebate program.

The Rebate Coach works directly with member contractors to ensure they are maximizing the rebate program. They proactively reach out to members and schedule rebate audit meetings. They are responsible for finding missing rebates, onboarding new members into the program, problem solving issues, and promoting utilization of our 160 Strategic Partner vendor.

The Rebate Coach is an essential part of the Strategic Partner team. They are both member and partner facing. They also collaborate with other Nexstar Coaches to serve our membership.

Ongoing Tasks

• Rebate Program orientations with Nexstar members.
• Proactively promote the strategic partner program to members through personal interactions, email, and phone.
• Ability and willingness to make outbound phone calls.
• Responsible for fielding, managing, and solving member inquiries and issues.
• Adeptly manage relationships between members and partners with creative problem solving.
• Meet with members at various in-person meetings and trainings and manage strategic partner participation when necessary.
• Create and present rebate program information for various events.
• Support annual Strategic Partner tradeshow.
• Special projects as requested.

Required Skills

• Utilize excellent interpersonal skills with members and Strategic Partner vendor.
• Demonstrated ability to build and manage professional relationships.
• Ability to self-motivate, self-direct, and have high self-discipline.
• Have a servant mindset.
• Detail-oriented and accuracy a must.
• Strong time management and organization skills.
• Must be able to manage multiple tasks, be adaptable, and shift priorities as needed.
• Adeptly and regularly conduct virtual meetings.
• Demonstrated database/CRM experience.
• Proficiency with Microsoft Office Software (Word, Excel, PowerPoint).
• Experience with a ticketing system a plus.
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
• 1-3 years of experience with building and managing professional relationships.
• Soft-sales and/or internal sales experience a plus.
• Comfortable presenting to small groups.

Education and Experience

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
• 1-3 years of experience with building and managing professional relationships.
• Soft-sales and/or internal sales experience a plus.
• Comfortable presenting to small groups.

Travel Requirements

• Ability to travel periodically
• Hybrid position based in Twin Cities. (Highly skilled remote candidates will be considered)
• This position requires you to sit at a desk for a prolonged period of time.

Physical Requirements

• Hybrid position based in Twin Cities. (Highly skilled remote candidates will be considered)
• This position requires you to sit at a desk for a prolonged period of time.

Learn more about us

If you want to be part of something bigger than just a job -- then this may be the job for you!  You will work in a place where you will be appreciated and where your work has a direct effect on the success of the Nexstar Network. Visit our site at Nexstar Network  to learn more about our organization.

Employment is contingent on passing a pre-employment drug test and background check. Nexstar Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. In addition to federal law requirements, Nexstar Network complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.